You need to be at the park 5 minutes prior to your tour time. If you are not here at the required time you will be asked to re-book onto another tour subject to availability.
Payment for the tours will be taken at the time of booking. There is a minimum of 24 hours notice required to cancel or change a booking. Any cancellation within 24 hours of the tour is non-refundable and any change (time or date) will incur a $25 change fee per person.
As the weather is getting cooler, please be sure to wear warm clothing. The temperature can feel colder once on the zipline and to be as comfortable as possible we recommend you bring a beanie, thermals, gloves, and warm and/or waterproof jacket.
Over Winter, Zipline Tours won’t take place on Mondays or Tuesdays except during School Holidays when tours will be running on Tuesday 9th July at 12:00 pm and Tuesday 16th July at 10:00 am and 2:00 pm.
Bookings are essential for tours. It is recommended to book a week out for weekends or busy periods.