Faq

Are dogs allowed in the Park?

Unfortunately, due to resource consent, no dogs are allowed on Park premises.

 

Do I need to make a reservation for the experiences?

Reservations are advised for the Zip Tour and Bike Lessons, especially in the Summer Season. Bookings can be made online or by calling Guest Services. Lift passes do not need to be reserved, they can be purchased online before arriving at the Park to save time but you will still need to pop into Guest Services to have your photo taken and pick up your pass.

 

Can you ride the trails when the park isn’t open?

Sorry guys the trails are closed unless the park is open.

 

Do you have to pay to come into the Park?

It is free to enter the Park and enjoy the stunning village and uphill walking trail. You can even come down the lift for free!

 

Are ebikes allowed in the Park?

You are welcome to ride your e-bikes in the Park, however we are unfortunately not able to allow e-bikes on the chairlift with the battery for safety reasons.